Delayed Residuals Payments from Disney/ABC

Dear Member:

SAG-AFTRA is aware of and addressing reported delays in residuals payments from Disney/ABC. The union filed claims across the library and will be collecting applicable late payment penalties on impacted titles. We are also working proactively with Disney from our end as much as possible in order to be able to facilitate resolution of reporting and payment of residuals.

What is the problem?

Payment delinquencies, due in large part to Disney’s recent changeover to a new residuals system, has resulted in processing issues and payment delays. This is impacting a small number of members who worked on recent Disney films and reruns of some basic cable television shows.

How are we working with Disney to solve the problem?

SAG-AFTRA became aware of delinquencies on several Disney features and television programs. Our Information Technology team is working closely with Disney in an attempt to help solve the configuration and connection issues so that the studio can quickly correct the delinquencies. We believe that once we get past these issues, Disney’s new system will ultimately result in significant long-term improvements in payments processing.

What payments are delayed?

Fourth quarter 2018 residuals (due March 1) were reported late, but should be mailed soon. First quarter 2019 residuals (due May 31) are also late as are payments for reruns of basic cable shows. Further complicating payment, there have been cast list problems that impact the residuals being reported for certain new pictures. Disney is working to resolve the issues and we hope the delinquencies are completely cleared up within 90 days. And, to repeat, we have filed a claim for all residuals due.

What about my benefit qualification concerns?

We are working with the Plans and other resources, including charitable organizations like the SAG-AFTRA Foundation and the Actors Fund, to assist members facing benefit qualification problems or financial hardship as a result of these delays.  

The union’s residuals processing team is handling claims from those members affected and will be reporting directly to impacted members as we are able to assist the studio in correcting this.

Thank you for your understanding and support.

In unity,

SAG-AFTRA